LA-based Product & Project Manager
Bio
The heart of what I do? Empathy. It drives how I manage teams, research and develop a new product, project manage a home remodel and coordinate a wedding. It’s not just about keeping projects on budget and on schedule (though important) - my true passion is in delighting my end user - or “customer”.
After graduating from UC Davis in 2010, specializing in linguistics & communication, I launched into the L.A. tech scene, evolving specialties in the B2B SaaS, AdTech, MarTech, and digital consumer intelligence (Big Data) spaces. Starting client-focused in AdTech, I managed a $1.2M MRR book of business, then the team, then the product. Moving on to direct a new client services team at a CDP, along with product delivery, I realized my user-centric take on engineering was a natural evolution into product management full-time.
Now a certified Product Manager (PMP) and Scrum Master (CSM) since 2018, I’ve continued to deepen my experience in Agile product development and program/project management with my team.
Skills
Agile (Scrum, Kanban)
SaaS Products
Project Management
Product Management
Product/Data Analytics
Data Driven Optimization
Roadmapping
UX/UI & Wireframing
User Research/Testing
User Onboarding
Market Research
Data Visualization
Digital Media/Marketing
Search Marketing
Customer Data Platforms
CRMs
POS Systems
Email Marketing
Cross-functional teams
Client Success
Leadership
Tools
Project
Jira & Confluence
Trello
Github
Basecamp
Teamwork
PlanningPoker
Sprintboards.io
Google for Business
Product
Invision
Balsamiq
Whimsical
Pendo
HotJar
FullStory
Intercom
WalkMe
Appcues
Data/Code
SQL
Excel
Google Data Studio
Power BI
Airtable
Google Analytics
HTML & CSS
Marketing
Salesforce
Pipedrive
Hubspot
Email Service Platforms
ChurnZero
Wootric
Zendesk
